FREQUENTLY ASKED QUESTIONS
All of our rentals are meticulously cleaned and serviced after each rental. We want you to be comfortable in knowing that you are providing your family and guests with fresh and hygienic rental products.
DELIVERY & SETUP
The contact person on the contract (or authorized representative) must be present on delivery to review the contract and safety procedures. Once the inflatable/tent is set up and secured, it cannot be moved. The set up area needs to be easily accessible and free of debris. The best location to set up an inflatable/tent is an open, flat area with no overhead trees or power lines. Depending on the number of rentals, set up can take approximately 30-45 minutes for inflatables and 60-90 minutes for tents. Please check the dimensions of your booked inflatable/tent to ensure enough space is available to accommodate the rental. It is the customer’s responsibility to measure in advance for adequate space and provide a flat area for set up clear of objects and debris. Inflatables use a fan blower in order to remain inflated so a source of power must be available to power the inflatable.
All prices are subject to change without prior notice.